ITIL® Training, ITIL® Consultancy & Independent ITIL® Advice

Formed in 2003, The Red Badge is an independent IT Service Management company that assists organisations to maximize the business value of their internal services and maximise the capability of your resources. Our consultants are thought leaders in the field of IT Service Management and are experts in helping you understand or embrace best practices documented in the IT Infrastructure Library (ITIL®) publications.

We are renowned for our versatility our inspirational leadership and the ability to understand your challenges. Many of our initiatives have resulted in IT Service Management industry awards for their innovative and practical approach. You will find an array of our offerings inside, take a look!

We achieve success by leveraging a wide portfolio of consultancy, education and transformational change related services as documented in ITIL®, ISO/IEC 20000, ISO 27001, ISO 9001 and other similar frameworks. 

Our aim is to help you embed best practice into your organisation and realise your strategy objectives. This is reflected in our mission which is;

To Motivate, To Inspire, To Add Value, and To Enable Your Business Change.

ITIL Training

ITIL Training

Service Management is supported by proven best practices which are documented in the Information Technology Infrastructure Library.

ITIL Consultancy

ITIL Consultancy

We offer Service Management consultancy services that enable your organisation to maximise the value of your Service Management proposition and accelerate your implementation or improvement initiative.

itil Project Management

Project Management

The Red Badge have a successful track record in managing service improvement or transformational change initiatives.

Understanding ITIL

Understanding ITIL

The need to maximise the business value of IT service provision has been a significant driver for ITIL adoption since the early 90’s and remains so today.

ISO/IEC 20000

ISO/IEC 20000

ISO/IEC 20000 is commonly referred to as ISO 20K and is the IT Service Management standard that allows companies to demonstrate they have achieved a defined level of excellence in the provision of their IT Services

ISO/IEC 27001

ISO/IEC 27001

ISO/IEC 27001 is part of the International Standards Organisation family of IT related standards it is constructed, implemented and managed in a similar fashion to many other standards such as ISO/IEC 20000 and ISO 9001.