Actively involved in the forefront of the ITIL and IT Service Management industry, as operational managers, senior managing consultants, ITIL lecturers, public speakers and more recently ITIL authors. This means we are consulting and teaching from a background of direct experience and not from a theoretical base. Our Mission is to: To Motivate, To Inspire, To Add Value, and To Enable Your Business Change.

The Red Badge organisation was founded in December 2003 and has been assisting organisations around the world to better understand, improve, or initiate a more value oriented service management capability since then. Our UK based headquarters in Manchester, a city with a tradition of scientific innovation, world class football and popular music.

Red Badge Consultants are renowned for adopting a pragmatic, often creative and sometimes unique approach to service improvement. We pride ourselves on our thought leadership and leverage best practice with clients where possible, but are flexible and can help you adapt existing best practices to suit your own requirements. We have been the principle strategy behind a number of award winning Service Management solutions in recent years.

We are constantly on the look out for new talent and if your passionate about service management as we are, if you have practical experience at the forefront of service management and if your looking for a challenge please contact us for details of opportunities and vacancies.