The services detailed here, whilst not exhaustive, are typical of the specialist support The Red Badge are called upon to provide during an ITIL based service improvement initiative. Should you have any Service Management requirement which relate to these core offerings or are just looking for some help please complete our contact form on the side of this page and we would be delighted to meet with you and discuss how we can best assist you.
ITIL TRAINING – Service Management is supported by proven best practices which are documented in the Information Technology Infrastructure Library (ITIL). Adoption of these help organisations to create and maintain a highly effective service management workforce and culture that can reduce costs along with improving consistency and quality of your service provision. The Red Badge offers a full range of Formal and Informal Service Management training courses which can be delivered anywhere in the world.
ITIL CONSULTANCY – The Red Badge offer consultancy services that assist organisations to maximise the business value of their IT services.We achieve this by offering a wide portfolio of consultancy related services. We leverage a service portfolio that is underpinned by world-class concepts and best practices based on a range of industry standards, including ITIL, ISO/IEC 20000, COBIT, CMMi and many others. Typically we are involved in helping improve or benchmark your processes.
MANAGING ITIL PROJECTS – The Red Badge utilise proven programme and project best practices and have helped numerous organisations to complete change programmes successfully. We would be happy manage your change programme from the outset, or jump on board if your initiative is faltering. We have considerable experience at getting programmes back on course or ensuring you are achieving the return on investment you are seeking.