Managing a Service Improvement initiative is challenging and requires a commitment of time and resources.
One proven approach to maximising your investment would be to to deploy a professional and experienced Programme/Project Manager, with practical and proven success.
The Red Badge have a successful track record in managing service improvement or transformational change initiatives. We can help you create the right overall governance, get your project back on track or jump on board when resources are short to take a temporary supporting role. The following are typical engagements you might needs some help with:
Creating The Vehicle For Change – There are many ways of ensuring change happens in the correct way and at the appropriate pace. The Red Badge consultants can help you to create an appropriate approach and management system to establishing initiation, governance and control of your ITIL improvements.
Formal Project or Programme Management – The Red Badge leverage proven programme and project management best practices, based on Prince II and MSP. We can leverage an independent and informed view across initiatives by deploying the right expertise at the right time.
Project or Programme Rescue – There are many reasons why projects and programmes are not running correctly or delivering the value that is needed. Decisive action to regain lost momentum and time is critical. We can help you understand how to get your initiatives back on track.
Interim Management– The Red Badge have a pool of talented Interim Managers. We can work at Board, Director or Senior Management levels and our resources have experience of working across all major IT functional areas. We are adept at achieving rapid integration and can provide clients with specialist insight to help manage temporary shortfalls in key resources.
Coaching & Mentoring – Some times your staff need support and someone to help them gain the confidence they need to develop and grow. Getting the best out of your resources can be achieved by utilising one of our experienced consultants who regularly act as personal coaches or mentors.