Best Practice IT Service Management is documented in the Information Technology Infrastructure Library publications more commonly referred to as “ITIL”.
In support of these publications and any investments made there are formal educational programmes available. The Red Badge can provide the full spectrum of formal ITIL Training courses but also a range of informal options. They can be delivered anywhere in the world.
INFORMAL ITIL TRAINING
FORMAL ITIL TRAINING
Understanding the fundamentals of IT Service Management can be achieved in a variety of ways. Typically this begins with an awareness session or an interactive workshop. These sessions are run by our experienced consultants who can deliver the key messages in the context of your organisation, providing real world examples and supporting case studies. This section lists our informal ITIL Fundamental sessions & workshops.
Organisations can gain a deeper understanding of IT Service Management practices and ITIL skills by leveraging formal ITIL Training Courses. This section highlights the available courses you can call upon. We can arrange a bespoke onsite or custom option or you can choose from our available Public Courses